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COMPANY PROFILE
Walldecks Enterprises (Pvt) Ltd, founded in January 1980. Located at no. 10, Nikape road Nedimala Dehiwala. The Company diversified into Household Appliances in the Year 1999, mainly importing Electric Appliances under the brand & DECK
All products are imported from China, India, Vietnam, Thailand and Singapore. Our products range include, all sizes of Rice Cookers, One, Two and Three Burner Gas Cooker, Pedestal and Table fans, Kettles, Irons, Microwaves, Hi Fi Systems, Dvd Players to name a few. All DECK products come with a one and two year warranty and imported from some of the best factories overseas which follow and have quality certified systems of CB, RoHS, GS, CE, EMC approval, which are mainly European Country standards.
DECK appliances is a household name. The company promise of high quality products at an affordable price backed with an excellent after sales service. We have a distribution network covering all provinces in the country, and with our ever expanding mobile service unit we are able to carry out the after sales service where ever you may be to your door step.
We strive to provide quality products with competitive price and our vision is to be one of the best local Brands in Sri Lanka, with your support we can make it a reality.
In December 2020 we have branched into our new venture WWW.FANZ.LK an e-commerce solution to all Fan requirements. Shop from the convenience of your home. No pushy sales person. No wasted gas trying to drive from store to store in search of the perfect fan. Take your time to browse our selection of unique fans not found in your local stores. Fans of better quality and performance, plus prices that cant be matched.
Order Securely Online or By Phone
Our online order system is secured with the highest standards. No one will view your credit card information, not even us, the process is completely automated. Or if you feel safer ordering by phone, call us 077 3430792 and speak to a knowledgeable customer service rep Monday-Saturday from 10am - 5pm (SL standard Time)
Customer Satisfaction, Guaranteed
Once your order has been placed you become our #1 priority. We strive ourselves on customer service, before and after the sell. With our huge inventory your order will ship quickly. Once picked up, our courier service will automatically generate a tracking number and forward it to your email. Youll know the exact delivery date of your item.
Only the Best Fan Brands
In todays market, it is easy to become overwhelmed with choices. How do you know if you not only getting a fan that looks good, but also getting one that performs as good as it looks? At FANZ.LK we only carry the best Brands and models that we have carefully tested and selected. Not only do we only carry todays top name brands, we also only offer those brands top fans on our website. Most brands have promotional items, but if we feel any of the brands fans are too promotional, to the point of missing quality, we wont put it online. This is because we dont want to sell you something that we ourselves wouldnt install in our own home.
It Is Best to Shop by Fan category.
For a more pleasant shopping experience, we suggest shopping our site by fan category (Stand Fan/Table/ Fan/Wall Fans etc) versus only a particular name brand. We only offer the best of the best, and you may be missing out on the perfect style for your decor by only shopping one brand name.
Fast Shipping Times
Most of the fans displayed on our website are in-stock, either in our own warehouse or at the fan manufacturers warehouse. After placing your order we will immediately send your order to the warehouse for shipment.
Whether you are ordering a ceiling fan, a Stand Fan, or any other category, our products are package well, meaning everything typically arrives in one piece within the stipulated time.
At Fanz.lk Our Customers Come First.
Our retail showroom location is located at 10 Nikape road Nedimala Dehiwela and was opened over 30 years ago, back before the internet as we know it ever existed. We believed the best form of advertising was free in the form of & Word of Mouth. So we have always been sure to treat each and every customer with the respect we would like to receive if we were in their position. That is why we have always thoroughly trained each and every employee in product knowledge, so you will be sure to get someone that can actually help you pick the right ceiling fan for your room. One that will perform well, and that we know you will be satisfied with. But most importantly, before we let any customer service rep deal directly with the public, we make sure they know our standards on how to treat a customer with respect, and that they take the care to treat the customer the way they would expect to be treated in a given situation.
SHIPPING & DELIVERY
Most products are in-stock at either our warehouse, or if not in ours, items will be shipped directly to you from the manufacturer. Once an order is received it usually takes 1 business day for the product to ship from our warehouse or up to 3 business days if shipping directly from the manufacturer. Travel time varies depending on your location.
We typically a courier service for delivery of all fans and accessories. Delivery time from date of purchase can be between 3-7Days based on your location and whether the fan leaves our warehouse or comes directly from the manufacturer. If faster delivery time is needed you can call us with your order and we can arrange for expedited shipping.
Please, DO NOT SCHEDULE AN INSTALLER PRIOR TO ARRIVAL AND INSPECTION OF YOUR PRODUCTS. We cannot control travel times and although shipping damage is rare with our products, sometimes it does happen.
If you require any further information with regard to the above please do not hesitate to email us at [email protected]